Privacy Policy

Personal InformationInnovative Retail Concepts Pvt Ltd (“RABCART”) is the licensed owner of the brand bigbasket.com and the website bigbasket.com (”The Site”) from Supermarket Grocery Supplies Pvt Ltd (“SGSPL”). RABCART respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by RABCARTL on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by RABCARTL in the manner provided in this Privacy Policy.

What information is, or may be, collected form you?As part of the registration process on the Site, RABCART may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

How do we Collect the Information ?RABCART will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site may contain links to other Web sites. RABCART is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to the Site.

How is information used ?RABCART will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. RABCART will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. RABCART will use this information to preserve transaction history as governed by existing law or policy. RABCART may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. RABCART will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager. Information about Customers on an aggregate (exlcuding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of RABCART for the purpose of creating additional features on the website, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behaviour and transactions.

With whom your information will be sharedRABCART will not use your financial information for any purpose other than to complete a transaction with you. RABCART does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services you've requested and such information is necessary to provide these products or services the information may be shared with RABCART’s business associates and partners. RABCART may, however, share consumer information on an aggregate with its partners or thrird parties where it deems necessary. In addition RABCART may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

Policy updatesRABCART reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.